Orvirex offers lighting products such as chandeliers, pendant lights, wall lights, and other lighting items for different home spaces. Our products are intended to help customers improve the look, feel, and function of their living areas.

We recommend reviewing the product description, size details, design style, and applicable room information before placing an order. For larger rooms, customers may prefer statement lighting such as chandeliers or pendant lights, while smaller spaces may benefit from wall lights or accent lighting.

Yes. We strongly recommend checking the product dimensions, height, width, and installation space before purchasing. Lighting products can look different depending on ceiling height, room size, and placement, so reviewing measurements helps avoid ordering an item that is too large or too small for your space.

Some lighting products may require electrical installation or proper mounting. If you are unsure about wiring, ceiling support, wall mounting, voltage compatibility, or installation safety, we recommend consulting a qualified professional before installation.

Bulb inclusion may vary by product. Please check the individual product description before ordering to confirm whether bulbs are included or whether they need to be purchased separately.

Please review the product description carefully before using any lighting product in bathrooms, outdoor areas, or damp locations. Unless a product is clearly described as suitable for those conditions, it should be used only in appropriate indoor spaces.

Please contact us at info@orvirex.com as soon as possible. Include your order number, a clear description of the issue, and photos showing the damaged, defective, or incorrect item. This helps us review your request and provide the correct return or replacement instructions.

Orders are handled within 1 to 4 business days. After dispatch, transit usually takes 5 to 8 business days. The total estimated delivery time is 6 to 12 business days from the date your order is placed.

Our order cut-off time is 4:00 PM (GMT-5). Orders placed before 4:00 PM (GMT-5) may begin processing on the same business day. Orders placed after this time may begin processing on the next business day.

Yes. Orvirex provides free shipping on all orders within the United States. There are no additional shipping charges regardless of order size or order value.

Yes. We accept returns for eligible defective and non-defective items within 30 days of the delivery date. Returned items must be new, unused, and in their original packaging. Please contact us before sending anything back, as returns must be approved first.

For approved returns, Orvirex provides a prepaid downloadable return shipping label at no cost to the customer. After your return request is approved, you can download, print, and attach the return label to your package.

Refunds are processed within 10 business days after the returned item has been received and inspected. Refunds are issued back to the original payment method.

We currently accept American Express, Apple Pay, Diners Club, Discover, Google Pay, MasterCard, PayPal, Shop Pay, and Visa. All transactions are processed in USD.

You can contact us by email at info@orvirex.com.

Store Name: Orvirex
Operating Address: 5615 Ellsworth Ave, Pittsburgh, PA 15232, United States
Operating Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT-5)
Expected Response Time: We aim to respond within 48 business hours.