Shipping policy

Last Updated: Jul 5, 2026

At Orvirex, we are committed to providing clear and transparent shipping information so customers understand how orders are processed, shipped, and delivered. This Shipping Policy applies to eligible orders shipped within the United States.

Shipping Region

We currently ship orders within the United States.

Transaction Currency

All orders, shipping-related costs, and checkout amounts are processed in USD.

Business Days

Our business days are Monday through Friday, excluding applicable holidays. Orders are not processed or dispatched on weekends.

Order Processing and Cut-Off Time

Orders are processed on business days from Monday to Friday.

Orders placed before 4:00 PM (GMT-5) may begin processing on the same business day. Orders placed after 4:00 PM (GMT-5) may begin processing on the next business day.

Handling Time

Our handling time is 1 to 4 business days.

During this period, your order is reviewed, verified, packed, and prepared for dispatch. Handling takes place only on business days, Monday to Friday.

Transit Time

Once your order has been dispatched, the estimated transit time is 5 to 8 business days.

Delivery times may vary due to courier schedules, seasonal volume, weather conditions, service interruptions, or other circumstances outside our control.

Estimated Delivery Time

The total estimated delivery time is 6 to 12 business days from the date your order is placed.

This estimate includes:

  • Handling Time: 1 to 4 business days

  • Transit Time: 5 to 8 business days

  • Estimated Total Delivery Time: 6 to 12 business days

Shipping Cost

We provide free shipping on all orders within the United States.

There are no additional shipping charges, regardless of order size or order value.

Tracking Information

Once your order has been shipped, you will receive shipping or tracking information by email when available.

Please allow time for the courier tracking system to update after your tracking details are issued.

Order Delays

While we aim to process and ship orders within the stated timeframes, delays may occasionally occur due to courier disruptions, high order volume, weather, address issues, or other external factors.

If your order is delayed or you need help checking the status of your shipment, please contact us at info@orvirex.com.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping details at checkout.

If you notice an error in your shipping address, please contact us as soon as possible at info@orvirex.com. We will do our best to assist before the order is dispatched, but we cannot guarantee changes after processing has started.

Contact Information

If you have questions about shipping, delivery times, tracking, or your order status, please contact us using the details below:

Store Name: Orvirex
Operating Address: 5615 Ellsworth Ave, Pittsburgh, PA 15232, United States
Contact Email: info@orvirex.com
Operating Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT-5)
Expected Response Time: We aim to respond within 48 business hours.