Payment Policy

Last Updated: June 8, 2026

At Orvirex, we aim to provide a clear, secure, and reliable checkout experience. This Payment Policy explains the accepted payment methods, transaction currency, billing requirements, and payment security information for purchases made through our store.

Accepted Payment Methods

We currently accept the following payment methods at checkout:

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • MasterCard
  • PayPal
  • Shop Pay
  • Visa

All available payment options will be shown at checkout. Orders must be paid in full before they can be processed.

Transaction Currency

All transactions on our website are processed in USD.

If your payment method or financial institution uses another currency, your bank, card provider, or payment provider may apply exchange rates or transaction fees. These charges are determined by your financial institution and are outside of our control.

Secure Payment

We take payment security seriously. Payments made through our website are processed through secure checkout systems designed to protect customer payment information.

To help protect your information, please ensure that your billing details are entered accurately during checkout.

Billing Information

Customers are responsible for providing complete and accurate billing information when placing an order.

Please make sure your billing name, billing address, email address, and payment details are correct before completing your purchase. Incorrect billing information may delay order processing or cause payment authorization issues.

Payment Authorization

Once an order is placed, your payment method may be authorized or charged according to the payment provider’s process.

If payment authorization fails, the order may not be completed. In this case, you may need to use another accepted payment method or contact your payment provider for assistance.

Order Processing After Payment

Orders are processed after successful payment confirmation.

Our order cut-off time is 4:00 PM (GMT-5). Orders placed before 4:00 PM (GMT-5) may begin processing on the same business day. Orders placed after 4:00 PM (GMT-5) may begin processing on the next business day.

For full delivery details, please review our Shipping Policy.

Shipping Policy Overview

Orders are handled within 1 to 4 business days. After dispatch, delivery typically takes 5 to 8 business days.

The total estimated delivery time is 6 to 12 business days from the date the order is placed.

We provide free shipping on all orders within the United States.

Return & Refund Policy Overview

We accept returns and exchanges for eligible defective and non-defective items.

Items must be returned within 30 days of the delivery date and must be new, unused, and in their original packaging.

Refunds are issued back to the original payment method and are processed within 10 business days after the returned item is received and inspected.

For approved returns, Orvirex provides a prepaid downloadable return shipping label at no cost to the customer.

Payment Questions

If you have questions about billing, payment options, checkout, refunds, or order payment status, please contact us using the details below:

Store Name: Orvirex
Operating Address: 5615 Ellsworth Ave, Pittsburgh, PA 15232, United States
Contact Email: info@orvirex.com
Operating Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT-5)
Expected Response Time: We aim to respond within 48 business hours.